Course Content
Effective Strategies for Preventing Tailgating Incidents: Educating Staff on the Risks and Countermeasures
    About Lesson

    Tailgating, also known as “piggybacking”, is a common security threat where unauthorized individuals gain access to restricted areas by following an authorized person closely. Recognizing behaviors associated with tailgating is crucial for preventing security breaches. Here’s a guide to the top 15 behaviors that may indicate someone is attempting to tailgate:

    1. Close Proximity: The potential tailgater will often stand unusually close to the person they intend to follow, preparing to enter immediately after them.

    2. Over-reliance on Social Norms: They might exploit common courtesies, like expecting someone to hold the door open for them.

    3. Distracting Conversations: Engaging a person in a conversation as a method to divert their attention from the fact that they haven’t used an access card.

    4. Carrying Bulky Items: Holding boxes, bags, or other large items to appear occupied or to elicit sympathy so that others will open doors for them.

    5. Fumbling with Items: Pretending to search for their ID or access card, hoping someone will let them in out of impatience or courtesy.

    6. Mimicry: Dressing or behaving like employees or authorized personnel to blend in.

    7. Avoiding Eye Contact: They might avoid making eye contact to prevent drawing attention or because of the guilt associated with attempting unauthorized access.

    8. Overconfidence: Walking purposefully and with confidence to avoid suspicion.

    9. Using Mobile Phones: Pretending to be on an important call or being engrossed in a conversation, making it appear that they are too busy to show credentials.

    10. Tailgating during High Traffic Times: Attempting to tailgate during busy periods like the start or end of a workday when people are more likely to be distracted.

    11. Waiting: Lurking or standing around entry points, seemingly waiting for someone or appearing lost.

    12. Quick Pace: Once they spot an opportunity, they might suddenly speed up their walking pace to closely follow someone inside.

    13. Avoiding Security Personnel: Taking routes or choosing timings that are less likely to be observed by security personnel or cameras.

    14. Challenging or Aggressive Behavior: If confronted, they might become argumentative, challenging, or provide elaborate stories for why they don’t have their access card.

    15. Name-Dropping: Mentioning names of employees or managers they supposedly know, even if they have no genuine association, to build trust.

    Prevention Tips:

    1. Training: Regularly educate staff about the importance of not allowing tailgating and being vigilant about building access.
    2. Security Systems: Ensure there are efficient security systems like CCTV cameras, alarms, or mantraps that deter or detect tailgating.
    3. Signage: Use clear signage reminding people not to hold doors open for others and the importance of using personal access credentials.
    4. Regular Drills: Conduct periodic drills to test building security and the staff’s response to potential tailgating.

    By being aware of these behaviors and training staff to recognize them, organizations can significantly reduce the risk of tailgating and enhance their overall security posture.